GDPR Privacy Notice

Information about the protection and processing of your personal data

📋 Summary

🔒 Data Security

Your personal data is protected with SSL encryption. Only necessary data is collected.

📞 Contact

For your GDPR rights: info@baseopscloud.com

⏰ Storage

Customer data is stored for 10 years, marketing data is stored for the duration of consent.

🚫 Sharing

Your data is not shared with third parties, only with service providers.

1. Data Controller

As BaseOpsCloud, we may process your personal data as a data controller within the framework described below, in accordance with the Personal Data Protection Law No. 6698 ("GDPR").

Company Name: BaseOpsCloud

Address: Istanbul, Turkey

Email: info@baseopscloud.com

Phone: +90 505 459 2350

2. Processed Personal Data

In order to provide our services, we may process the following personal data:

  • Identity Data: Name, surname, email address
  • Contact Data: Phone number, address information
  • Customer Transaction Data: Company name, budget information, project details
  • Technical Data: IP address, browser information, cookie data
  • Marketing Data: Communication preferences, service interest areas

3. Purposes of Processing Personal Data

Service Delivery

  • DevOps consulting services
  • Project management and tracking
  • Technical support provision
  • Contract management

Communication and Marketing

  • Customer communication
  • Quote preparation
  • Marketing activities
  • Customer satisfaction

4. Legal Basis for Processing Personal Data

We may process your personal data for the following legal reasons:

  • Explicit Consent: Your explicit consent for marketing activities
  • Performance of Contract: Establishment and performance of service contract
  • Legal Obligation: Obligations arising from legal regulations
  • Legitimate Interest: Business development and customer relationship management

5. Data Security

We take the following technical and administrative measures to ensure the security of your personal data:

Technical Measures

  • SSL/TLS encryption
  • Secure server infrastructure
  • Regular security updates
  • Data backup systems

Administrative Measures

  • Staff training
  • Access control
  • Confidentiality agreements
  • Regular audits

6. Sharing of Personal Data

We may share your personal data with third parties in the following situations:

  • Service Providers: Cloud service providers (AWS, Azure, GCP)
  • Legal Obligation: Court order or legal regulation requirement
  • Business Partners: Technical business partners required within the project scope
  • Explicit Consent: In case you have given explicit consent

7. Data Retention Periods

We retain your personal data for the following periods:

  • Customer Data: Contract duration + 10 years
  • Marketing Data: Until withdrawal of your consent
  • Technical Data: 2 years
  • Accounting Records: 10 years (legal obligation)

8. Data Subject Rights

Under GDPR, you have the following rights:

Basic Rights

  • Learn whether your personal data is processed
  • Request information about your processed data
  • Learn the purpose of processing and whether it is used in accordance with the purpose
  • Know the third parties to whom your data is transferred domestically or abroad

Correction and Deletion

  • Request correction if processed incompletely or incorrectly
  • Request deletion of data within the specified conditions
  • Request notification of correction and deletion operations to third parties
  • Object to a result that emerges against you as a result of analysis of processed data exclusively through automated systems

9. Contact

To exercise your rights under GDPR, you can contact us using the following contact information:

Email: info@baseopscloud.com

Postal Address: BaseOpsCloud, Istanbul, Turkey

Phone: +90 505 459 2350

Note: We will respond to your applications within 30 days at the latest.

10. Update of Privacy Notice

This privacy notice may be updated due to changes in GDPR and related legislation or changes in our processing activities. Updates will be published on our website and you will be notified when necessary.

Last Updated: 11/16/2025

This page is for informational purposes. To exercise your rights under GDPR, you can apply via email. Applications will be responded to within 30 days at the latest.